Charlotte Howard
Are you listening effectively to what people are telling you. Using the cares method will help you do your best job to meet the needs of those you want to listen to effectively.
C- concentrate on what other people are telling you with clear focus.
A- acknowledge to people that you are listening via eye contact and vocal promptings.
R- respond to people with feedback.
E- exercise emotional control.
S- structure paying attention to the verbal aspects of the conversation.
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